INTRODUCTION

Access to and use of this Website and the products and services available through this Website are subject to the following terms, conditions and notices.

We have taken great care to ensure that the products are presented as accurately as possible. There might be a slight color variation depending on the monitor you use. Before placing an order please read through these terms.

 

To be eligible to purchase Items on this Website you must:
Be the holder of a valid debit/credit card.
Guarantee that the personal information which you are required to provide us with is correct and current.
You agree that you will not impersonate another person, or use a false address and contact information.
By using this site you agree to comply with, and be bound by, these terms.
These terms could be changed from time to time, by using this website you agree to be bound by those tersm at any point in time.

1. MAKING A PURCHASE
When you order an Item from dinakhalife.com you agree to buy it with the terms mentionned in this page.
The process of buying is very easy. You will get steps on how to do it clearly as soon as you decide on a product(s) on our website. Your purchase is confirmed once you click the confirm button at the end of the on-line order process. Once you click the confirm button, you will receive an email shortly that describes the details of your shipment. Unless we send you an email refusing your order or you cancel you order following our returns and refunds conditions, you will receive an email with the confirmation of your order.
Our acceptance of your order will be deemed complete and received by you at the time and date of sending of the email, which time and date is specified on the email. The deemed time and date of receipt by you shall apply regardless of whether, for reasons outside our control, you have not received that email. If you require any information regarding your order(s) please contact dinakhalife.com via email on hello@dinakhalife.com
Your order might not be accepted if:
- The item you chose is out of stock
- We are unable to obtain authorisation for your payment or
- If an error is notified in a product or price. If this happens, we have the right to refuse the purchase.
- If we face complications following your order we wil contact you as soon as possible. See the Returns policy set out in section below. Our website is up to date and the stock is carefully viewed on a daily basis, however, we can not guarantee that any specific item will always be available. If this happens, we will refund the money paid for this order to your account.

2. PRICING
Our items sold directly at dinakhalife.com are in USD and include VAT (if you are buying with another currency, the rate for currency is the current rate).

3. PAYMENT
Payment can be made by using all major credit and debit cards. We are responsible of not storing details of your credit card.
We will do everything possible to make sure your order is as secure as possible.

4. CREDIT CARDS
Your order with your credit card might need an additional security check to confirm it is you making the order.
Using credit/debit card means there will be validation checks and authorization by the card issuer. If the issuer of your payment card refuses, or does not, for any reason, authorize payment to us, we will not be responsible for the delay or non delivery of the product.
We retain the legal ownership of the Items until full payment has been made by you and such payment has been received by us. Legal ownership of the Items will immediately revert to us if we refund any such payment to you. Risk in the Items will pass to you on delivery to you.

5. SHIPPING
Dinakhalife.com aims to deliver your chosen items anywhere and to person of your choice, in perfect condition and in the shortest time possible. All of the items will be sent with Libanpost in two methods: Regular mail (around 7 working days) or Express mail (with DHL, 2 to 5 working days).

6. TAX & DUTIES
In case you want us to deliver outside Lebanon, please note that your purchase may be subject to import duties and taxes, which are collected once the goods reach the country of destination. Any such charges in relation to customs clearance must be borne by you. You agree that dinakhalife.com has no control over additional charges in relation to customs clearance. Dinakhalife.com recommends that you check with your local customs officials or post office for more information regarding importation taxes/duties that may be applicable to your online order.

7. UNAVOIDABLE ACCIDENT
Dinakhalife.com shall is not responsible for any failure to deliver goods you have ordered or any delay in doing so or for any damage or defect to goods delivered that is caused by any event or circumstance beyond its reasonable control.

8. REFUNDS & RETURNS
Our policy is available here
 
9. GIFT RETURNS
In case you received a present from dinakhalife.com, you can exchange it for another item of the same value or more, provided you pay the price difference and the additional shipping, taxes, and import duties, and any additional charges which may occur as a result of exchange.

10. COPYRIGHT AND TRADE MARKS
All the content of our page including, but not limited to, text, graphics, logos, button, icons, photos, videos, and the compilation thereof (the "Content") is the property dinakhalife.com.
The trade marks, logos, and service marks displayed on the Website (collectively, the "Trade Marks") are the registered and unregistered marks of dinakhalife.com.
Neither the Content, the trade Marks, nor any other portion of the website may be used, reproduced, duplicated, copied, sold, resold, accessed, modified, or otherwise exploited, in full or in part, for any purpose without our prior written consent.

11. ENTIRE AGREEMENT
If you wish to buy on our webs tie, you agree with our terms and conditions listed on this page, together with the current dinakhalife.com website prices, delivery details and dinakhalife.com contact details. These terms and conditions are fixed unless agreed upon by writing a signed copy from the director of dinakhalife.com.

12. GOVERNING LAW
Your use of this website and any purchase by you of any Item from dinakhalife.com shall be governed by Lebanese law and you therefore submit to the exclusive jurisdiction of the Lebanon courts.

13.  PRIVACY POLICY
Our policy is available here
 
14. CONTACT US
If you would like some help when ordering, have a query a about your order or to provide us with feedback on our service, please email us.